Help with e270R

Hello!  For the first time since I got my mp3, when I connect it to the computer, it never registers.  It doesn’t show up as a connected device and the screen on the mp3 just continues to say “connecting”  I just bought a bunch of music through Amazon and want to download it.  Help!  Also, my mp3 is a few years old and I’m wondering that everyone suggests as a replacement?  Thanks!

You might try a different cord.

Trying a simple Windows Update might do the trick too. The player is using the windows drive to initialize. Could be worth the shot.