Help! Sansa e260 turn off when press up (play) button!

Hi, I have Sansa e260 (4Gb). Device play music good. But, when I press up button (>||), it say Goodbye and turn off.

If I press and hold Power button, it turn off immediately, don’t show Goodbye Screen.

How must I do to fix problem?

Thank you!

I need help!

Can I downgrade firmware 1.1.18? Where is it?

leecats wrote:

I need help!

Can I downgrade firmware 1.1.18? Where is it?

You can, but it won’t solve the problem you posted about.

Firmware 01.01.18

(Just a heads-up, if you type 01.01.18 in the Search box here, it’s the #1 result. :wink: )