# Help Regarding WD My Passport Ultra

**URL:** <https://forums.sandisk.com/t/help-regarding-wd-my-passport-ultra/396056>\
**Category:** External SSD for Windows\
**Created:** [September 27, 2014, 5:42am UTC](https://forums.sandisk.com/t/help-regarding-wd-my-passport-ultra/396056 "2014-09-27T05:42:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MYHARDDISK123](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MYHARDDISK123](https://forums.sandisk.com/u/MYHARDDISK123)\
**Post date:** [September 27, 2014, 5:42am UTC](https://forums.sandisk.com/t/help-regarding-wd-my-passport-ultra/396056/1 "2014-09-27T05:42:15Z")

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Hello,

I purchased my WD My Passport Ultra 1TB external hard disk from a online store(based in INDIA) in India. After registering my product i am getting the message in warranty statys as OUT OF REGION. So please correct if there are any errors in serial and help me.

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<div class="post-metadata">

**Author:** ![Trancer](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/trancer/32/36707_2.png) [@Trancer](https://forums.sandisk.com/u/Trancer)\
**Post date:** [September 27, 2014, 5:11pm UTC](https://forums.sandisk.com/t/help-regarding-wd-my-passport-ultra/396056/2 "2014-09-27T17:11:28Z")

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While I understand where you’re coming from, please bear in mind this is a&nbsp;\_ **User Forum** \_&nbsp;and WD has direct communication and support channels for addressing warranty issues. End Users like can _not_ assist with warranty issues.

To Contact WD for Technical Support  
[http://support.wdc.com/contact/index.asp?lang=en](http://support.wdc.com/contact/index.asp?lang=en)

Support by Country:

[http://support.wdc.com/country/index.asp](http://support.wdc.com/country/index.asp)

Regards,