Despite my careful following of directions here online as well as the quickstart guide that came with my player I cannot seem to transfer music from my iTunes library. These are in MP3 format and I tried both the click and drag method and the copy and paste method and neither of these works. I got as far as creating new folders for seperate playlists in the Sansa, but when I try to move either a single song over or if I click “select all” and try to drag the entire playlist from iTunes to the folder I created for the Sansa I just get a circle with a line through it as soon as the list (or song) carries over into the folder. Am I missing something. Thanks for any help.