Harddrive asks to format after entering the password

WD External and Portable SSD My Passport Wireless SSD
1

Hi,
I have 1TB harddrive. It is asking to format the drive after entering the password. I am unable to access the folders.
Any idea what to do? please suggest.

2

Hi rajeevlochansahu,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support if you are having trouble with the form.