i am now downloading music on to my Clip. i did a little bit of reading and found this:

  1. Right click My Computer

  2. Click the ‘Hardware’ Tab

  3. Click ‘Device Manager’

  4. Click the ‘+’ by Universal Serial Bus Controllers

  5. Now plug your MP3 Player in

  6. Now click the thing which has the excalmation mark by it, it should already be highlighted

  7. Click the ‘driver’ tab

  8. Install driver

and it worked. im hoping everything else will run smoothly.