Bought Clip+ (4GB) May 2014 and had no problems until two weeks ago when podcasts started “stuttering,” i.e., repeating or skippipng words; however, music files still played fine. Thought it was a problem with the podcasts’ site, so didn’t worry about it.
Yesterday, tried to download updated podcasts and same thing happened.
Upgraded FW to v01.02.17A. Problems persist.
Reformatted (System Settings). Problem persist.
Because I had to lose all of my files to reformat, I uploaded music and podcast files back onto the device and now music files have the same problem as the podcasts.
I tried Rockbox for an older FW version; however, with the v01.02.17A FW, Rockbox can’t find the mounting port. My friend’s research says this is a problem with Sansa’s FW, not Rockbox.
I have written to <firstname.lastname@example.org> but I’m not sure if that will help, especially since I am almost at the one-year mark when the warranty expires.
Has anyone had this problem? Any solutions or do I need to buy another player? If I have to purchase a new player, don’t I risk the same FW problems?