When I turn on my Fuze, it tries (and fails) to update the library. When it gets to be about 75% percent done updating, it freezes and goes to the white screen. I shut it down by holding the power button up and the home button in for maybe 20 seconds or so.
Then, when I try to plug it into my computer, it won’t delete the music or let me do anything.
There are only two things that I can think of that make my situtaion unique, those being that I’m using Ubuntu, and that I am using a usb cable that I had to order online after losing mine. The cable isn’t made by sandisk, but I don’t see a different manufacturer’s label, and I no longer have the packaging.
I tried to format it a bit ago, and it seems as though there should be a way to do this while connected to the computer, but i’m not sure how to go about doing that. I think that’s the first thing I would try.