you should specify as much details as possible.
i don’t see much info to work with.
such as What operating systems have been connected to the Fuze+
What software was used, for example i either transfer with Winamp or do it manualy
and when i do it manualy i do that in Auto connect mode which is technicaly MTP
on XP x64 and WIn 7 x64 with WMP fully updated.
Also were you using a memory card ? and internal memory ? or both ?
and did the memory card come pre-installed with music on it when you bought ?
I havn’t seen that message unless i removed my content.
So your error seems very weird.
Just like an iPod these things have a database system that cache’s indexed content
but the device is not dependant on it like an iPod. So if you delete the database on an ipod
your never gonna see your files and your screwed. where as on the Fuze+ if you
remove the database it will just recreate it on the next start up etc.
So if its corrupted maybe thats why there is a problem ? although i havn’t seen that happen yet.
And maybe check if anyone dropped it ?
connected it to another machine and ran unknown software etc ?
Did all “sections” have content ? music, books and videos ? or was it music only ?
How old is your son ? any chance he was toying around with options and selected “Format” by accident ?
You need to confirm wether the files are on there or not !
Because if they are gone then you don’t need to mess around with the internal database
and your probably out of luck and just gonna have to start all over again loading content on it etc
A lot of variable come in to play with your problem and tha requires more info if people are going
to be able to help, otherwise your gonna get a wall of speculation etc