Fuze + 8gb constantly "loading"

Just got the Fuze+ 8gb this morning. Pluged it into the computer to charge. Ever since then, all the screen says is “loading”; sometimes it freezes, sometimes it doesn’t but all it says is loading. Tried shutting it down, restarting, reconnected it to the computer, I don’t know what it’s doing or why it’s taking 4 hours counting to load. Help!