I originally had this posted in the Sansa® Fuze section and just realized it is the wrong product section, hence the repost to here. I thought this might have to do with why there haven’t been any reads let alone suggestions.
07-20-2012 08:03 PM
Hi. I have a new Fuze+ which worked well for perhaps a month. Then, one day while playing music, the screen zonked into this sort of white mess with a sometimes undulating blue smear which sometimes reminds me of an aurora borealis. So it is impossible to navigate. The display is, in other words, shot … although if I’m lucky enough to touchscreen my way to a playlist, I can hear music, or the radio. So underlying functionality seems intact. When plugged into my imac, I can see the FUZEP folder fine and contents therein. When I could still “see” a display, I had set the Fuze+ to USB as my computer OS is mac. Can you suggest a way out of this mess? I haven’t had it long. But I also use a Mac, so while I have downloaded the latest firmware, not sure of how to install. Or do I even need firmware? I’d even start by settling for a reset, but no idea to effect this on a Fuze+. Suggestions welcomed!