When I connect my fuse to my computer it seems to do everything normally, but then and error message pops up saying “windows could not recognize your device please reconnect”. Meanwhile the device says connected on the screen like it normally does. I have also noticed that it does not charge while “connected”. I have tried changing the usb mode, formatting, and reverting to factory settings, to no avail. Does anyone know what could be wrong and how I could possibly fix it?