The same thing happened to me. Im still searching for solution. I hope WD can provide solutions for this inaccessible WD drive. Now what I want is just to reformat and use it again but all WD tools said it it locked. Now I’m also angry – for the loss of all my very important work-related files and for the waste of money in the purchase of Passport which is now useless.
Yes same here, I was also surprised. I’ve been trying to fix my WD portable
drive for 2 months using different available utilities on a Windows PC, but
with no success. Then one day I tried plugging it in a Mac OS, but the
drive still wasn’t recognized. However, the next time I plugged it in a
Windows PC, my drive was recognized and with no errors.