I put my mp3 aside for a month or so and now it’s not working. To go into detail: When I turn on the device, the hold button works fine. The ring is not blue, and it is frozen on the “Music” selection. Pressing any buttons does not work. Resetting the device does not work. Sometimes the device will go to “sleep” and I can wake it up by pressing the play buttons but none other. Tried updating the firmware to no avail.
It is refurbished, by the way.