Folders show up in Secure Access pane, but the files are gone

The folder structure in the root of the SecureAccess window is as I left it, and the folder structure within each of those folders is intact as well. There seems to no longer be any data in any of the folders. There was a TON of important data I was transferring off of an older computer that I cannot seem to access.

No, I have not touched the files in the “00000000” folder in the Vault.

Please assist.

Folders empty

Really?

No one has any idea what is up with this software?