[Fixed] Epson Printer Not Printing 855: 277.9993

When an Epson printer isn’t printing, it can be frustrating, but there are several steps you can take to diagnose and solve the problem. Here’s a detailed guide:

  1. Check Ink or Toner Levels:
  • Inspect the ink or toner cartridges. Low or empty cartridges can prevent printing.
  • Some Epson printers have indicator lights or displays that show ink levels. Use these indicators to determine if any cartridges need replacing.
  • Replace any cartridges that are low or empty with genuine Epson replacements.
  1. Inspect for Paper Jams:
  • Open the printer’s cover and carefully inspect the paper path for any jammed paper.
  • If you find any paper jams, gently remove the paper following the printer’s manual or on-screen instructions.
  • Ensure there are no torn pieces of paper left behind that could cause future jams.
  1. Check Printer Connection:
  • If your printer is connected via USB cable, ensure the cable is securely plugged into both the printer and your computer.
  • For wireless printers, check the Wi-Fi connection. Make sure the printer is connected to the correct Wi-Fi network and that the signal is strong.
  • Restart both your printer and computer after verifying the connections.
  1. Verify Printer Status:
  • Check if the printer is set to “Offline” mode. Open the printer settings on your computer and ensure that the printer is set to “Online.”
  • If the printer is set to “Offline,” change it to “Online” and try printing again.
  1. Restart Printer and Computer:
  • Turn off the printer and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on.
  • Restart your computer as well to ensure a fresh start.
  1. Update Printer Drivers:
  • Outdated or corrupted printer drivers can cause printing issues. Visit the Epson website and download the latest drivers for your printer model.
  • Follow the installation instructions to update the drivers on your computer.
  1. Run Print Head Cleaning Utility:
  • If your printer has a print head cleaning utility, use it to clean the print heads. This can help resolve issues such as streaks or missing colors on printed pages.
  • Refer to your printer’s manual or the manufacturer’s website for instructions on how to run the print head cleaning utility.
  1. Check for Firmware Updates:
  • Epson occasionally releases firmware updates for their printers to improve performance and compatibility.
  • Check the Epson website for firmware updates specific to your printer model. Follow the instructions to download and install any available updates.
  1. Perform Test Print:
  • After attempting the above steps, perform a test print to check if the issue has been resolved.
  • Print a test page from your computer’s printer settings or directly from the printer’s control panel, if available.
  1. Contact Epson Support:
  • If none of the above steps resolve the issue, contact Epson customer support for further assistance.
  • Provide them with details about the problem you’re experiencing and any troubleshooting steps you’ve already taken.

By following these detailed steps, you can effectively troubleshoot and resolve printing issues with your Epson printer.