I have the same problem as another user! I have two drives in Raid O Array for boot drive and the dashboard says firmware available, but no way to download it or create boot disk!!
The options are unavailable. (New firmware available, but firmware is up to date.) Also how did we go from 21000RL to 21200RL?
Just a note.
The Dashboard sucks, and why is there not an option to do a manual download and update??
Talked to tech support supposedly an Iso file will be available at some point? Also the guy says boot into in alternative AHCI mode to update the drive. (When will the firmware be available, week, month, 6 months, year???)
So should I un-install my operating system from the boot drive and re-install to a single drive to install dashboard and update the firmware, “ridiculous!!!”
Nice support from this company. Here is a thought how about having software that works or provide the proper updates!!!