Thanks for letting us know. I started with your method and it helped me get mine working again
The whole mess was created when using the Sansa firmware updater. My Sansa Exress 1GB has been “stable” for over a year now and I was hoping they had finally added the ability to search your songs by the FILENAME… So I figured I might as well give it a try. I copied my songs to my hdd and let it rip. I was careful not to get anything else running and knew something was up when it hit 50% and stayed there for about 15 minutes without moving. I went ahead and took it out.
Then it showed REFRESHING DATABASE and the BATTERY was on the wrong side and cut off. It also stopped being recognized as a Sansa Express and instead showed as the dreaded " STMP3600 " I followed these steps…
- Plug in your device.
- Open Device Manager. Find your Sansa Express under Portable Devices. Right click. Update driver.
- Select: No, not this time, Next.
- Select: Install from a list or specific location (Advanced), Next.
- Select: Don’t Search. I will choose the driver to install, Next.
- Be sure to check the box beside Show compatible hardware.
- Highlight USB Mass Storage Device, Next.
(***)Here’s where I had to change it up a bit. It also showed MPD Device. I went ahead and double clicked the USB Mass Storage Device. It then showed as generic USB stick. I started up the Sansa Firmware Updater (1.083) and it completed this time. After removing the Sansa it now refreshed the database in a few seconds and came up with the familar screen.
I am glade to have it working again, but at the same time I have given more serious thought to buying a different player. For a split second when this was almost certainly dead – it felt good to be free from it I think that should be a clue that I need a different player. I was one of the original people to tell everyone this was an iPod killer and how through firmware they would fix all the bugs and allow a better file browser that doesn’t force you to use tags. That never happened.
That being said, what would you guys recommend if I want to avoid an iPod or Sansa Express? I would like a recorder (44.1 and the ability to record from a line-in would be nice), FM, SDHC card support with short refreshing time, drag&drop support, playing mp3s based on filenames and not tags.