Firmware for M250?

I just got one.  It’s not working well (see other posts).  Do I need “firmware”???

Thanks

The player should already have a firmware installed.

What issues are you experiencing?

Synching.  It’s a problem.

When I synch, it only takes one file at a time.  and doesn’t move to the next file.  It is all manual.  And all very slow.  To fill the player up with songs, takes about 40 minutes.  It’s terrible.

Any ideas?  Is this player shot?

Thanks

how are you transferring files?

where are the files comming from?

what mode is the player in(although it shouldnt take this long in anymore), you can check by going to settings>mode on the player itself.

what OS are you using?

I am transferring files either by Media Player 11 synch feature or…just moving files from C drive folder to Samsa music folder.  Same poor results.

I’m using XP

2/4 questions answered so far…

where are the files comming from?

what mode is the player in(although it shouldnt take this long in anymore), you can check by going to settings>mode on the player itself.

and one new one

does it do this on any pc you take it to?