I don’t know what a lot of the terms mean, so please be kind. I’ve had this SD card for yrs. It worked for a while then I’m not sure what happened but I couldn’t open any files anymore, it doesn’t matter what device I put it in either. I’ve kept it for a few years, just transfering it into whatever phone that replaced the last. In hopes I’ll be able to see photos and videos of my babies and family. Each file will show the size is, so there has to be still something on it right? Unfortunately I can’t open them as the all say they’re unsupported. Am I up the creek without a paddle?
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Hi @Legault8
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: