>So for example, a folder that is named “Beatles” will show up as “14030000_Beatles.” (This does not happen to all the folders, but is an issue with most of them.)
I have the same problem, but there is more. Some of the folder names are prefixed with a leading string of digits (as described by stridr in his post), and some folder names are “New Folder”. When the Clip+ is connected to a PC (WinXP), the folder names displayed by Windows Explorer are just fine. The leading digits are missing, and the “New Folder” folders have their proper names. But when I disconnect the Clip+ and view the folder names on the tiny built-in screen, they are back to “14030000_Beatles” or “New Folder”. Most of my music folders, in fact, display the name “New Folder”, while most of my podcast folders are prefixed with that long number.
As a programmer, I recognize what I believe is the “name mangling” technique, which is often used to internally distinguish folders that might display the same names externally but need to be kept separately identifiable internally. If you have two folders named “Beatles”, the OS will use different names for them, such as “123_Beatles” and “456_Beatles”. I’m guessing that’s what these digits are (but I can’t know for sure, of course.)
And since I can repeatably plug into the PC and see the proper names of all these folders, then unplug and they display as “New Folder” or with the leading digits, we clearly have two folder names maintained: one that displays in Windows Explorer when the Clip+ is plugged in to the PC, and one that displays in the device display when unplugged from the PC. Somehow the device is displaying the wrong one (I believe.)
I’m going to try various approaches to try to find a workaround, such as creating a new folder on my hard drive & dragging it over vs. creating a new folder on the device and dragging the contents into it, experimenting with different names (maybe some characters such as underscores or kanji freak it out) and so on, but I’m not even sure they’ll work, and I shouldn’t have to do this.
I hope I’ll see a firmware upgrade that fixes this. I’d rather use this than an iPod, but as long as 2/3rds of my folders display the name “New Folder” or “13400344_…”, I can’t very well recommend buying this instead of an iPod.