Extra Internal Memory players listed in WMP

Hello

I just used the Sansa ClipZip’s internal Format and restore to factory settings features to wipe it clean. Now whenever I hook it up to my computer, WMP lists two ‘Internal Storage’ folders in addition to the External Card. I can click on one of them and nothing happens, but the other internal memory option seems to function.

Why has this happened and how can I have WMP stop listed one bogus internal memory and one good one?

You might try reformatting again, if you haven’t done so; and reapplying the latest firmware–see the firmware upgrade sticky thread at the top of the forum.