External hard disk recognized by WDTV but not all directories present

WD External and Portable SSD External SSD for Windows
1

Hi,

No problem to access all directories of this external hard disk from my PC (Windows 10), but with WD TV, only somes directories are shown !

Do someone knows the reason ?

Thanks for reply :slight_smile:

Jack

2

Hi jack554,

You should try to check after the power cycle of device.

if issue still persists, try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.