I’ve had my Express for about 5 months, with no troubles or any problems at all. I wanted to add some more music, but my Express shuts off when I plug it in, and my computer refuses to acknowledge its existence. Repeated “hard reset” (volume+ and select) hasn’t helped. I can still listen to music, but that’s it! What can I do? Any ideas?
@defmoose wrote:
I’ve had my Express for about 5 months, with no troubles or any problems at all. I wanted to add some more music, but my Express shuts off when I plug it in, and my computer refuses to acknowledge its existence. Repeated “hard reset” (volume+ and select) hasn’t helped. I can still listen to music, but that’s it! What can I do? Any ideas?
Try reflashing the firmware following the instructions in the attached thread.
http://forums.sandisk.com/sansa/board/message?board.id=express&thread.id=1143
also check the usb i just had the same problem but i also had my ti calc hooked up and the cpu said it couldnt connect properly. after rearanging the cables it worked fine
Message Edited by Slayer13 on 07-08-2008 06:36 PM
I have the same problem - and the “-” button won’t help when i try to plug it into the USB. Would appreciate any other suggestions anyone has.
I have had to go into device manager on Windows and remove the driver for the Sansa Express, which was hanging.
The driver was reinstalled on the next plugin and I was good to go.
