Having seen no evidence of a backup happening in a while, I went checking and found my last was last fall. When I try to open the WD Smartware, all I got was a tiny popup window saying “WDDM service not running”. I unplugged the power, replugged it, now I don’t even get that. Have I deleted something? Must I re-install?
Hello
Please try uninstalling WD Smartware and installing the latest version.
http://www.wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfMB_Essential&os=win
