Please let me know if this is the wrong forum for this question.
I am running a MY Book 2 TB Mirror in connection with me Sony Vaio laptop. I recently upgraded to Win 7 and I found that my backup was no longer working. So I upgraded the software on the My Book to the latest release for Win 7. I then deleted my old backup file and created a new, clean backup file. Everything is backed up and working fine but now I get an error message when I start my computer with, or without, the My Book attached.
The Error messages I get are “WD Anywhere Backup is still running” And then a second screen that states that “WD Anywhere Backup is running in in another user session. Please quit there to use here” it then starts up and works fine.
I am running a second user session on my laptop but I do not back it up directly but instead back up the files from my session. I get the error in both user sessions.
How can I stop getting these messages every time I start up.
I also was getting the “still running” and “other session” error messages on startup of Windows 7.
This started occurring after I installed the Win7 64-bit upgrade as an overlay-type upgrade on the older software which I had moved from my XP computer. I finally decided to uninstall WD and perform a clean re-install. When I went to the Control Panel | Uninstall, I discovered two instances of WD Anywhere were listed. I guessed the top one was the older one and uninstalled it. The startup messages are now gone.
I had the same problem – running Windows 7 64-bit Ultimate. When I clicked through both messages, all seemed to be well, but why did it happen with every restart?
Like the previous poster, when I looked at my Control Panel / Programs and Features page I found two instances of WD anywhere backup. I suspect one was an update of the software that came with the MyBook World II NAS that I’ve got. But shouldn’t the later version of the software uninstall the earlier?
I went ahead and uninstalled the older of my two versions.
Unfortunately it seems as though the “settings” for my backup were in the version that I deleted; I therefore had to find the shortcut to the remaining WD backup program (no longer in the Start menu), re-add it to the Startup folder, and then reconstruct my settings for backing up my hard drive. What a nuisance!
