My recently purchased e260 had version 01.00.12A firmware. I also added a 2 gb micro sd card. With that version, I could hook up to Vista or XP and everything worked (more or less). Last night I used the Sansa Firmware Updater to install version 01.02.24A. All appeared to go as indicated in the instructions. Checking the version installed indicates it is 01.02.24A, but now the only thing I can do with a computer is to charge the battery. It does not see the installed flash drive or the micro sd device.
Before the update, when the player was attached via the usb cable, it would show as “connected” on the player and the computer would see the attached flash memory. After the firmware updated and rebooted the e260, then when connecting the player it turns on (as if in play mode) and if I turn it off a large battery icon appears and says “charging”. I have tried all the different usb settings with no positive result.
Since the device is not recognized by any operation system (or multiple computers either), how can I update this to allow me to load music once again???