e250v2 stops in the middle of a book and restarts at the beginning

I listen to Netlibrary books on my e250v2.  It now stops in the middle of a book and goes back to the beginning.  I’ve downloaded different books and it still does it.  I’ve emailed customer support and they give me answers but not to the questions I’ve asked.  I downloaded firmware but it can’t find my MP3.  It is not the USB cord or plug and Windows Media recognizes the player.  So what is the solution?

What a pain.  I would try a simple remedy, format the device and reload your NetLibrary books from scratch.

Note, this will erase your music, so be sure to have backup copies to reload.

Bob  :smileyvery-happy: