I’ve been searching the forum high and low and haven’t been able to find an answer to my problem, hopefully someone can help.
I have a e250 V1, I just updated the firmware to 01.02.24.
When I connect to PC in MTP Mode, my player is recognised, I can see all the folders and drag and drop music into the music folder no worries. But when I try to drag and drop pics or vids to their respective folders I get an error message.
“the file is not supported on this device. The device can accept only audio, playlist, audio album and folder files”
So still in MTP mode, I try using Sandisks Media Converter…still can’t, I drag the file across the the converter and nothing, just the black cirlce with a line through it.
Then I reconnect in MSC mode, both player and mem card get recognised and assigned a drive letter, Now in the player all the folders are present except for the music folder…wierd and I can drag and drop pics and vids into the mem card no worries. But when I disconect and reboot, I can’t see the files on the mem card.
Also, I my music folder I have 96 songs, but when I play all songs, it will show 1/52 etc, it’s not seeing all the files. I have named all the files, title, artist, genre, etc and some still show on the dispay as unknown !
Anyway, thanks for reading,