First off, credit to THComputerGuy for figuring this out, and posting it here.
If you have upgraded to 01.02.24 and it’s not working, 01.02.18 is available for download. Use this link - http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip - for the Americas version, or change the “18a” in the address bar to whatever region you’re looking for.
Just follow these instructions for manual install (clipped from the original post in this thread). Manual install is a snap – I recommend ditching the updater, because updates are going to be few and far between for the discontinued e200 v1.
Once downloaded, extract the .zip file into a folder (take note to remember where you saved it).
Next, change the device’s mode from MTP to MSC by going to “Settings” then “USB Mode”, then selecting MSC.
Next, connect the device to the computer and it should show up with a drive letter. In the root directory of the Sansa e200v1, add the firmware files you just extracted from the zip.
Once its been added, disconnect the device, it will then say that it is upgrading the firmware. It will eventually turn off. Once it turns off, turn it back on, and it should ask you for a language to select. Once the language is chosen, head to Settings > Info and verify that the “Version” is the same as the latest verstion, mentioned above.
“There is NO rule six!”
bless you, you are a saint!!
i wet myself the whole time i was so scared while this was in progress, lol
3 notes id like to add…
1 = wasnt sure whether to copy over the actual unzipped folder (called ’ A ’ ) or to open ‘A’ and copy only the 2 files…i chose to open ‘A’ and copy only the files and all seems to be fine, hope this was the correct decision, as well as hopeing this helps others who may be as comp. illliterate as me
2 = when i first unplugged / disconnected from my pc it went straight to “refresh database”
3 = my e250-v1 nvr actually turned off…after refresh database it went to “firmware update in progress”, took no time at all before the prompt to select lang. - under settings > info all was as it should be showing the correct firmware version
(havent checked the other functionality yet, though)
hears to all of you who have helped me and to all of you who may be helped by me…