I have an e280, which has been great except for the upgrading thing. I don’t know if there’s any real need but it’s frustrating that it won’t do what it’s supposed to. Whether I use the updater or the direct copy method as per your excellent instructions, the thing refuses to update. It’s stuck on 01.0.07E and won’t accept anything else. I’ve used 3 different PCs, XP and Vista and all fail in the same way. The screen on the e280 says “Writing” then changes to “Connected” after the transfer but when I disconnect (either correctly from USB or by brute force) it sits there saying “Disconnected” and nothing happens. Eventually I give in and hold the menu button down and start again. It reloads the database but the version is still at 07E. Does anyone have any suggestions please? At least the damned thing still plays music but I’m losing patience.