I charged my E20R the other day, and I synced whatever is new in my collection of music, but when I went to run a playlist, there weren’t any! Except the OnTheGo playlist, of course. There used to be about 15 or so a couple months ago. Do they get deleted if you don’t charge or sync every week?
Another symptom I noticed is that even tho the computer “recognizes” the device, the File Properties for the player dosen’t show the battery level now…
All the song files are there, so I can play a song directly, but the playlist files don’t get sync’d AT ALL. I even looked into the playlist folder on the device, which is now empty, besides the OnTheGo playlist.
I was thinking that a major or hard reset my fix things? Formatting the memory doesen’t help. I am unable to do a hardreset.