e 260 "custom" EQ setting disappeared

I recently upgraded the firmware on my sansa e260 as it had frozen.  My problem now is that after adding the firmware, the option for: " custom" EQ settings is gone…  I have the other standard options ie: rock, hip-hop, normal etc, but the option for " custom" where the user is able to customize their settings has vanished.  Any help would be appreciated.

What firmware version is it? I can confirm 1.02 and 1.01 both work, perhaps you have the newest, thats buggy?

i installed 01.02.18A worked like a charm… thanks a bunch!!