# Drivers for Cruzer Glide 32 installed, but... **URL:** \ **Category:** All other USB Flash Drives\ **Created:** [April 17, 2014, 5:58pm UTC](https://forums.sandisk.com/t/drivers-for-cruzer-glide-32-installed-but/32865 "2014-04-17T17:58:08Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![thought\_dancer](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thought\_dancer](https://forums.sandisk.com/u/thought_dancer)\ **Post date:** [April 17, 2014, 5:58pm UTC](https://forums.sandisk.com/t/drivers-for-cruzer-glide-32-installed-but/32865/1 "2014-04-17T17:58:08Z")
My Computer, does not list the Cruzer/32 as part of its own hardware configuration when it is connected.  Thus I am unable to extract files from the Cruzer/32 given to me for a project.  I am running Win/7 ultimate.  Are there any known issues with what, seemingly, should be a non issue? ---
**Author:** ![cacho](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cacho](https://forums.sandisk.com/u/cacho)\ **Post date:** [April 18, 2014, 8:00pm UTC](https://forums.sandisk.com/t/drivers-for-cruzer-glide-32-installed-but/32865/2 "2014-04-18T20:00:01Z")
😃  Hello! Please, see: [http://kb.sandisk.com/app/answers/detail/a\_id/10/session/L3RpbWUvMTM5Nzg0OTAwNC9zaWQvTnc3SVk2U2w%3D](http://kb.sandisk.com/app/answers/detail/a_id/10/session/L3RpbWUvMTM5Nzg0OTAwNC9zaWQvTnc3SVk2U2w%3D) Regards, Alfred. ---
**Author:** ![kitscht](https://avatars.discourse-cdn.com/v4/letter/k/7feea3/32.png) [@kitscht](https://forums.sandisk.com/u/kitscht)\ **Post date:** [May 2, 2014, 4:26pm UTC](https://forums.sandisk.com/t/drivers-for-cruzer-glide-32-installed-but/32865/3 "2014-05-02T16:26:01Z")
It actually uses built in drivers from Windows. Try a Windows updates first and see if it works.  ![](https://global.discourse-cdn.com/sandisk/original/2X/8/89e303e1bebd7a98eec72f7c287baa259557cee9.gif) ---
**Author:** ![thought\_dancer](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thought\_dancer](https://forums.sandisk.com/u/thought_dancer)\ **Post date:** [May 2, 2014, 4:55pm UTC](https://forums.sandisk.com/t/drivers-for-cruzer-glide-32-installed-but/32865/4 "2014-05-02T16:55:50Z")
Thanks ---
**Author:** ![thought\_dancer](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thought\_dancer](https://forums.sandisk.com/u/thought_dancer)\ **Post date:** [May 2, 2014, 4:57pm UTC](https://forums.sandisk.com/t/drivers-for-cruzer-glide-32-installed-but/32865/5 "2014-05-02T16:57:17Z")
Thanks, I’ll try that, mesnwhile we have worked around the sandisk issue and dug out a DAT-tape to solve the project.