# DRIVERS for an old hard drive

**URL:** <https://forums.sandisk.com/t/drivers-for-an-old-hard-drive/270959>\
**Category:** All Other External SSD\
**Created:** [October 12, 2024, 10:13am UTC](https://forums.sandisk.com/t/drivers-for-an-old-hard-drive/270959 "2024-10-12T10:13:16Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![CENUGON](https://avatars.discourse-cdn.com/v4/letter/c/a9adbd/32.png) [@CENUGON](https://forums.sandisk.com/u/CENUGON)\
**Post date:** [October 12, 2024, 10:13am UTC](https://forums.sandisk.com/t/drivers-for-an-old-hard-drive/270959/1 "2024-10-12T10:13:16Z")

</div>

Hello community, I need to update my old hard drive, my passport ultra P/N WDBZFP0010BRD-01 S/N: WX61AA3J4955.

Until now I have not been able to get the drivers,

I really appreciate help.

Cenugon

---

<div class="post-metadata">

**Author:** ![kumburle.pradeep](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@kumburle.pradeep](https://forums.sandisk.com/u/kumburle.pradeep)\
**Post date:** [October 15, 2024, 11:43am UTC](https://forums.sandisk.com/t/drivers-for-an-old-hard-drive/270959/2 "2024-10-15T11:43:57Z")

</div>

Hi @CENUGON

Have you opened a support case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

> **[Western Digital Support | Western Digital](https://support-en.wd.com/app/askweb)**
>
> Not finding the answer to your Western Digital storage product question? You can ask your Western Digital Support question here.

---

<div class="post-metadata">

**Author:** ![LawerenceSharon](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@LawerenceSharon](https://forums.sandisk.com/u/LawerenceSharon)\
**Post date:** [October 18, 2024, 4:44am UTC](https://forums.sandisk.com/t/drivers-for-an-old-hard-drive/270959/3 "2024-10-18T04:44:50Z")

</div>

Your WD My Passport Ultra should work without special drivers. Update your operating system and download WD Discovery or WD Drive Utilities from WD’s support page. If it still doesn’t work, try the drive on another computer to check for hardware issues.