Aside from crushing brand new Express with a cinder block, what should be my next step.
Device is not charging, using Vista machine.
Bought on EBay. Did I get screwed?
Thanks in advance.
Try replacing the firmware following the instructions in this thread. Before you try reflashing the firmware, charge the battery for 2 or 3 hours.
http://forums.sandisk.com/sansa/board/message?board.id=express&thread.id=1143
If you try this a few times and on different computers and it doesn’t work, then you may have a defective player.
I’ve charged it for over 3 hours, , replaced the firmware, and yes done it on 2 computers.
What is the procedure for replacing a defective player?
@laldog wrote:
What is the procedure for replacing a defective player?
Call Sandisk.
Or if you have had your player for a only ashort while, return it to the palce of purchase.
