I have a WD MyBook Essential 2.0 External 1TB drive connected to my HP Pavilion Desktop with Win XP Sp3. The drive was working perfectly fine until last week when there was a power outage. No electrical equipment went down. The drive is recognized as a USB Mass Storage device but does not show up in windows explorer. The WD diagnostic shows following report:
| Test Option: | QUICK TEST |
| Model Number: | WDC WD10EADS-65L5B1 |
| Unit Serial Number: | WD-WCAU4A964470 |
| Firmware Number: | 01.01A01 |
| Capacity: | 1000.20 GB |
| SMART Status: | Not Available |
| Test Result: | FAIL |
| Test Error Code: | 11-Cable Test::Could not open SMART or port driver on drive 6! |
| Test Time: | 23:24:45, December 29, 2009 |
Have tried reinstalling USB drivers but hasn’t helped. Please help!
