Drag and Drop Vids to Fuze

Ok, I have been chugging along using a combo of Rhapsody and SMC and never had too many hickups.   But now all of the sudden, for no apparent reason, Rhapsody locks up and shuts down with an error constantly and SMC locks up period.   I can not seem to get my vids transfered for anything.

  So I seen on this board that I can convert to AVI with 225 by 175 output settings converted to 20bits as well and that I can then take the converted vid and drag and drop to the Fuze.   Is that true?  I thought drag and drop wouldnt work for vids and does anyone have experience doing it that way?