Ok, i have read the forum and understand the reset 20 sec press/release/press to turn on.
Mine does not turn on.
I have let the battery run all the way down and six mo later (patience is virtue) tried ot charge it and repeated the reset procedure.
Stilli does not work.
HOWEVER: when i plug it in to the PC to charge, the PC recognizes the device and does a “ring in” tone. I can unplug it and the PC does the “ring out” tone" sothe PC is recognizing it.
ALSO, when i do the 20 sec reset procedure, i get the “ring out” tone from the PC and when i release the on buttone and press it again, i get the the “ring in tone” so the PC is recognizing some sort o activity on the unit.
Better yet, when first plugged in, autoplay starts up and i can tell it to display the contents of the player. It is empty. I can see the SANSA in the windows browser. I can copy music to it. I can play the music back from the SANSA memory on the PC.
When i browse the SANSA, there is no directory STRUCTURE–no directories=–just the root folder.
But nothing i can do will make the unit come alive to play. i have tried to blindly start it playing by pressing the select and play buttons…but no response through the earbuds.
Oh, i also opened the device up (brave soul am I–hey, once an engineer, always and engineer!) and measured the battery terminal voltage as 3.75V. With the unit plugged into the computer, the voltage remains the same. I tried to operate the on switch with the case open…nothing happened.
SO: my conclusion is that the basic nit is working but the Human Machine Interface portion (the standalone unit vs the PC connection) is not.
Any ideas as to how to get the display on?