Dispatcher Freezes at Launching

I just bought the Clip+. I was trying to load music and the display keps showing Connected with the Clip+ graphic. When I tried to update the firmware, Dispatcher got to Launching Dispatcher and hung there for 20 minutes. I finally shut it down. Windows 7 Home 32 bit see and reads the CLIP+ but I cannot add files. I already reset the device.

I bought the Clip+ because it has a MicroSD port and I’m going on an overseas flight in 5 days.

Now what?

Well, it’s been three years and still no answer. Still have the problem. And updating the firmware doesn’t work because the updater won’t load.

What is “dispatcher”?