Disactivated White Screen without Menue after first Start

MP3 players Sansa Fuze
1

Hi, after starting my Fuze (4GB, red) the screen was right from the beginning white, means it started but no menue came up.

Therefore I made a Reset and installed manually the firmware 1.01.11 (several times, also US and Europe Version).

Also that didn´t help.

Within this forum I discovered same issues, but no solution (except Reset and Update of FW).

Has anybody a clue how to solve the problem.

By the way, I could hear music; obviously a blind flight through the menue is possible.

Thanks for your help.

Gertzi

2

Your LCD or I/O connector is bad.  You need to return it.