Further on my previous post, 2 or more weeks on after contacting australiansupport@sandisk and also trying on the website ( email response was promised within 48 hrs…it never came…) I’ve had no reply.
Im hugely less than impressed by Sandisk’s ‘support’.
However since then I have discovered that my faulty e250 will play wma files with no problem (a Microsoft plot?)… so for the record, its worth trying all supported formats before binning the player.
The player is now useable for the task I bought it for but I have to render all files to wma, well its easier than trying to get satisfaction from Sandisk it seems…
So now when someone says ‘oh you got a new mp3 player’ I can say ‘no, its a wma player!’