I have a problem with my device, I saw many posts here with similar issue, so not sure how to refer as I saw no soluiton.
When I plug my device to USB socket, Windows will try to install drivers but will complain the device is not recognized.
I can see new driver added on ‘my computer’ as memory card, but it is inaccessible
If I try to remove the driver from installed drivers, it will reinstall with same issue
If I connect using advice I saw here (hold and press center button) it will be recongized but only for this session, furthermore, when I do it, I cannot see or delete songs I stored there beofre, but I can add new songs.
I have a problem with my device, I saw many posts here with similar issue, so not sure how to refer as I saw no soluiton.
When I plug my device to USB socket, Windows will try to install drivers but will complain the device is not recognized.
I can see new driver added on ‘my computer’ as memory card, but it is inaccessible
If I try to remove the driver from installed drivers, it will reinstall with same issue
If I connect using advice I saw here (hold and press center button) it will be recongized but only for this session, furthermore, when I do it, I cannot see or delete songs I stored there beofre, but I can add new songs.
In any case I can play these songs.
Any way to reolve or format the device?
The issue you’re having sounds like your PC recognizes the device in MSC mode but not MTP. So to solve your problem you can format the device using its internal settings, and then got to the settings and choose MSC from the usb mode options, and then add new files.
Dont Format using Windows yet. I dont have my clip in front of me and dont remember what the actuall steps are. Hopefully somebody else can give you this info in the next 2 hours before I can get home and look it up.