When I plug the Sansa Fuze into my PC (Windows XP Pro w/MP11) Windows detects the MP3 player and shows the autostart dialog. If I choose “Open device to view files” or “Sansa Media Converter” I can browse the files on the player or launch the video converter respectively but after ~15 seconds the Fuze player disappears from Windows Explorer. If I choose the option to “Sync digital media files to MP11”, WP11 will launch and display the Fuze device but after the ~15 seconds it will disappear and the status will read “Connect a Device”.
I check Device Manager and under “Portable Devices” the Sansa Fuze is listed with an exclamation point next to it.
Under properties it shows:
“This device cannot start. (Code 10)
Click Troubleshoot to start the troubleshooter for this device.”
If I right click and choose to update the drivers then it eventually finds an “MTP Device” and re-launches the autostart dialog. Then the whole thing starts again. If I change the Fuze to “MSC” mode then I can browse and add files indefinitely without Windows Explorer loosing the device.
Any ideas on the cause and a fix?