I have two problems with my pair of Sansas *my father has one and so do I*
Music > Play All > – It doesn’t play the songs in order of folder name and then filename per folder. I want it to start playing alphabetically by folder and within each folder, play the MP3 tracks alphabetically. I’ve had to make a playlist in WinAMP 5 just to have the player handle the files in the order they should be in. It’s a little rediculous.
I have a Kensington LiquidFM Plus (USB Car Charger + FM Transmitter Combo Unit) that I bought specifically for my Sansa Clip 2 GB. I wanted to transmit the audio signal to my Radio in the car. This works fine. I also wanted to allow the MP3 Player to charge through the USB port on the FM Transmitter/USB Charger unit I bought. It does. The problem is that it won’t do both at the same time. If I have the FM Transmitter audio cable plugged into the Sansa Clip it transmits fine, but the moment I plug in the USB cable into the FM Transmitter’s USB charger, it cuts out the audio. Even if I touch the outside metal part of the USB cable to either the Sansa Clip or Kensignton, it cuts the audio out.
I have only found two work arounds:
a) plug the audio cable in semi-half-way and you’ll hear audio in MONO plus the Sansa Clip will charge at the same time. This stinks because the audio quality drops to 25% of what it was before and it’s touchy if you go over a bump in your car.
b) Don’t have the USB cable plugged in charging until it gets very low. Run on battery until it needs a charge. At this point, plug it in and either try option ‘a’ or simply forget your music until the player has charged. The problem here is that it defeats the whole point of having a Charger and Transmitter in one unit.
I’ve contacted Kensington about this and their support is usless. They just told me things I already knew or had already tried. They even wanted serial #s. Neither their product nor Sandisk’s product have serial #s printed on them. I tried my other Sansa Clip and it’s audio cuts out just the same. I’ve tried another type of MP3 player that doesn’t charge off USB as it uses a AAA battery to play; however, it will draw power from USB to run if plugged in, bypassing the AAA battery and will still send audio signal tot he FM transmitter w/o cutting out the stereo audio. The Kensington support also suggested I put Scotch™ tape over the middle two contacts of the USB cable, but that wouldn’t help because of previous statements made above.
I have yet to try a 3rd MP3 player but I beleive the problem to be the design of the Sansa Clip.
Please help Sandisk, please!!! I hate having purchased a great MP3 player that has a few evil flaws.
PS: I sent an email to your customer support and STILL have yet to hear back. It’s been 2 weeks.
Message Edited by Freudian on 04-28-2008 08:29 PM