# Data recovery

**URL:** <https://forums.sandisk.com/t/data-recovery/400140>\
**Category:** My Passport Wireless SSD\
**Created:** [July 24, 2017, 4:30am UTC](https://forums.sandisk.com/t/data-recovery/400140 "2017-07-24T04:30:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![araceous](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@araceous](https://forums.sandisk.com/u/araceous)\
**Post date:** [July 24, 2017, 4:30am UTC](https://forums.sandisk.com/t/data-recovery/400140/1 "2017-07-24T04:30:53Z")

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My password is accepted but i can’t see my folders. How can I recovery all my files?

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**Author:** ![ArMak](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/armak/32/45499_2.png) [@ArMak](https://forums.sandisk.com/u/ArMak)\
**Post date:** [July 25, 2017, 1:15am UTC](https://forums.sandisk.com/t/data-recovery/400140/2 "2017-07-25T01:15:44Z")

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Hello there,

If the drive is still recognized on the computer, you can try a data recovery software, let’s see if another user can share some information or tips on this matter.

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**Author:** ![oliverpowell](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/oliverpowell/32/37501_2.png) [@oliverpowell](https://forums.sandisk.com/u/oliverpowell)\
**Post date:** [July 24, 2019, 8:44am UTC](https://forums.sandisk.com/t/data-recovery/400140/3 "2019-07-24T08:44:10Z")

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Hi,

I suggest you to check whether the “Hidden Item” option is checked or not. It can be possible that your files are hidden.

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**Author:** ![kassia](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@kassia](https://forums.sandisk.com/u/kassia)\
**Post date:** [February 10, 2020, 9:29am UTC](https://forums.sandisk.com/t/data-recovery/400140/4 "2020-02-10T09:29:56Z")

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Hello, if your PC can detect your hard drive and you didn’t write any new data on it, you can still get them back. Download a third-party too, there are so many choices. I have used some recovery tools, and the best one I have used is the **Bitwar Data Recovery**. This tool is free and safe, hope it can help you.