# Dashboard does not detect external SSD

**URL:** <https://forums.sandisk.com/t/dashboard-does-not-detect-external-ssd/398875>\
**Category:** WD Software\
**Created:** [June 1, 2021, 2:32pm UTC](https://forums.sandisk.com/t/dashboard-does-not-detect-external-ssd/398875 "2021-06-01T14:32:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![milsabords](https://avatars.discourse-cdn.com/v4/letter/m/4491bb/32.png) [@milsabords](https://forums.sandisk.com/u/milsabords)\
**Post date:** [June 1, 2021, 2:32pm UTC](https://forums.sandisk.com/t/dashboard-does-not-detect-external-ssd/398875/1 "2021-06-01T14:32:14Z")

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WD Blue NVME, exFAT format, connected to USB type C port via a Sabrent adapter. Dashboard does not detect it.  
DLG detects it normally.

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**Author:** ![milsabords](https://avatars.discourse-cdn.com/v4/letter/m/4491bb/32.png) [@milsabords](https://forums.sandisk.com/u/milsabords)\
**Post date:** [June 2, 2021, 1:47pm UTC](https://forums.sandisk.com/t/dashboard-does-not-detect-external-ssd/398875/3 "2021-06-02T13:47:21Z")

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Well, it detects a Samsung micro-SD card connected via a Sandisk adapter, but not my WD Blue SSD connected via a Sabrent adapter to an USB port.  
The SSD is seen by Windows disk mgmt, Explorer and WD DLG, not by WD Dashboard.