Dashboard 2.3.1.0 crashes when starting (windows 7 64)

SSD (Solid State Drives) SanDisk SSD Dashboard
#1

I have a sandisk SSD plus 240Gb.

I tried reinstalling but the same happens. 1.4.4.0 worked fine.

Here is the windows error:

Signature du problème : Nom d’événement de problème: APPCRASH Nom de l’application: SanDiskSSDDashboard.exe Version de l’application: 2.3.1.0 Horodatage de l’application: 5ac523db Nom du module par défaut: OLEAUT32.dll Version du module par défaut: 6.1.7601.23775 Horodateur du module par défaut: 58f4db68 Code de l’exception: c0000005 Décalage de l’exception: 0000476c Version du système: 6.1.7601.2.1.0.256.1 Identificateur de paramètres régionaux: 1036 Information supplémentaire n° 1: 0a9e Information supplémentaire n° 2: 0a9e372d3b4ad19135b953a78882e789 Information supplémentaire n° 3: 0a9e Information supplémentaire n° 4: 0a9e372d3b4ad19135b953a78882e789

I was trying to diagnose a problem on my computer as it randomly freeze then start working correctly again a couple minutes later, which i thought was SSD / controler related as it happens mostly when it is accessed, when loading data in games. I noticed the SSD disappears from windows then reapears later. Setup files loaded by these games are created again if i force the game to stop and then launch it again, which again points to files not being detected. I tried using different sata / power cables and another port but the problem remains.

Any help would be appreciated on that one.

#2

I have same problem (windows 7 64)

#3

Also just got this same error after upgrading (win7 64bit) on one computer and “no supported devices found” on another.  Both drives are Ultra II’s. 

#4

Same Problem here - Windows 7 ultimate 64bit 

Anyone have solution ??

ssd.png

#5

Dashboard 2.3.2.0 is still crashes when starting (windows 7 64)…

#6

Hello friends. 

I would like to provide a link to the 1.4.4.4 until some time that someone can answer your issue!

You can download 1.4.4.4 from here:

http://wddashboarddownloads.wdc.com/Dashboard/application/1444/SanDiskSSDDashboardSetup.exe

Make sure you uninstall the 2.3.x.0 versions first. 

#7

I would like to ask you for the PLUS problems, what firmware do you have on the device?  I assume you are using the 1.4.4.4 dashboard for now, as the other one crashed?  There is also a 2.3.2.0 version available, but it looks like other folks are still seeing a crash.  I am interested in what controller drivers you are using too.

#8

@crousti wrote:

I have a sandisk SSD plus 240Gb.

 

I tried reinstalling but the same happens. 1.4.4.0 worked fine.

 

Here is the windows error:

 

Signature du problème : Nom d’événement de problème: APPCRASH Nom de l’application: SanDiskSSDDashboard.exe Version de l’application: 2.3.1.0 Horodatage de l’application: 5ac523db Nom du module par défaut: OLEAUT32.dll Version du module par défaut: 6.1.7601.23775 Horodateur du module par défaut: 58f4db68 Code de l’exception: c0000005 Décalage de l’exception: 0000476c Version du système: 6.1.7601.2.1.0.256.1 Identificateur de paramètres régionaux: 1036 Information supplémentaire n° 1: 0a9e Information supplémentaire n° 2: 0a9e372d3b4ad19135b953a78882e789 Information supplémentaire n° 3: 0a9e Information supplémentaire n° 4: 0a9e372d3b4ad19135b953a78882e789

I was trying to diagnose a problem on my computer as it randomly freeze then start working correctly again a couple minutes later, which i thought was SSD / controler related as it happens mostly when it is accessed, when loading data in games. I noticed the SSD disappears from windows then reapears later. Setup files loaded by these games are created again if i force the game to stop and then launch it again, which again points to files not being detected. I tried using different sata / power cables and another port but the problem remains.

 

Any help would be appreciated on that one.

Also just got this same error after upgrading (win7 64bit) on one computer and “no supported devices found” on another.  Both drives are Ultra II’s

#9

@vixer wrote:

Same Problem here - Windows 7  ultimate 64bit 

Anyone have solution ??

https://audacity.onl/ https://findmyiphone.onl/ https://origin.onl/

just got this same error after upgrading (win7 64bit) on one computer and “no supported devices found” on another.  Both drives are Ultra II’s

#10

run the program with administrator privileges and winxp compatibility

Legal | Terms of Use | Privacy Statement | Forum Terms of Service Sandisk logo
© Western Digital Corporation or its affiliates. All rights reserved. Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products.