My Sansa Clip+ malfunctioned and I tried to format it to put it back on track. The formatting started and at the middle of the process power outage occured. The laptop shut down abruptly. Since then windows 7 always request the device to be formatted any time I attach it yet it is not able to format it and say ‘Windows was unable to complete the format’. Is it damaged or not?
By any chance, can you reformat the player under the option under its System settings?
Maybe try a different computer?
I’d say another computer. Your current computer might have cached some info that the reformat was incomplete and basically tag it as defective. Worth the try though.