Cruzer GLide 4gb shows empty but not when I try to download to it

Hi! I am trying to direct download to the USB Flash drive, and the requirement for the download is that the drive must be empty. When I go to the vault it shows nothign in it (which should be correct since it is brand new and I haven’t put anything on it), however the program I am trying to download says it is not empty. Suggestion?

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The download is seeing the SecureAccess files and folders.  The drive is not empty. 

What are you trying to download that requires an empty USB drive??